Powered by Smartsupp
Legal Agreement

Terms of Use

These Terms of Use govern your access to and use of Sydassets's investment platform, services, and all related applications.

Effective: April 1, 2024
Updated Quarterly
Binding Agreement

Acceptance of Terms

By accessing or using Sydassets's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.

Important Notice

These Terms contain a binding arbitration agreement and class action waiver that affect your legal rights. Please read carefully.

01

Account Creation & Registration

Requirements and process for creating your Sydassets account

1.1 Account Registration Process

To access Sydassets's investment platform, you must create an account by providing accurate, current, and complete information during the registration process.

Valid government-issued identification
Proof of residential address
Social Security Number or Tax ID
Bank account verification

1.2 Account Verification

We are required by law to verify your identity. This may include:

  • Document verification through third-party services
  • Credit bureau checks for identity confirmation
  • Additional information requests for high-risk accounts
  • Periodic re-verification for compliance purposes

1.3 Account Types

Accuracy Responsibility: You are responsible for maintaining accurate account information. Failure to do so may result in account suspension or termination.
02

Eligibility Requirements

Who can use Sydassets's investment services

2.1 Minimum Requirements

To be eligible for a Sydassets account, you must:

Age Requirement

Be at least 18 years old (21 in some jurisdictions)

Residency

Reside in a country where Sydassets operates legally

Legal Capacity

Have full legal capacity to enter binding contracts

Compliance

Not be on any prohibited persons lists

2.2 Jurisdictional Restrictions

Sydassets services are not available in all countries. Current restrictions include:

Prohibited Countries

We do not operate in countries subject to comprehensive sanctions:

Cuba Iran North Korea Syria Crimea Region

Restricted Services

Some services may be limited in:

New York Hawaii Puerto Rico

2.3 Investment Knowledge

By using our services, you acknowledge that:

  • You understand the risks associated with investing
  • Past performance does not guarantee future results
  • You have received and read our Risk Disclosure Statement
  • You are responsible for your investment decisions
03

Account Security & Access

Your responsibilities for account protection

3.1 Security Responsibilities

You are solely responsible for:

Credentials Protection

  • Keeping login credentials confidential
  • Not sharing account access
  • Using strong, unique passwords

Device Security

  • Securing devices with access
  • Using updated antivirus software
  • Enabling device encryption

Monitoring & Reporting

  • Regularly reviewing account activity
  • Reporting suspicious activity immediately
  • Monitoring account statements

3.2 Multi-Factor Authentication

Sydassets requires MFA for all accounts. You agree to:

SMS Authentication

Keep your registered phone number current

Biometric Authentication

Use device biometrics when available

Authenticator Apps

Use TOTP apps for enhanced security

3.3 Unauthorized Access

Scenario
Your Responsibility
Sydassets's Responsibility
Failed login attempts
Monitor and report
Account lockout protection
Phishing compromise
Immediate reporting required
Investigation and remediation
Device theft
Report within 24 hours
Remote session termination
Unauthorized transactions
Report within 60 days
Fraud investigation
Critical Security Notice: You must immediately notify us of any unauthorized access or security breach. Delay in notification may limit our ability to assist and could affect liability determinations.
04

Investment Platform Services

Description of services and limitations

4.1 Service Description

Sydassets provides the following investment services:

AI Portfolio Management

Automated investment management based on your risk profile and goals

Core Service

Tax Optimization

Automated tax-loss harvesting and tax-efficient investing strategies

Premium Feature

ESG Investing

Environmental, Social, and Governance focused investment options

Optional

Retirement Accounts

Traditional, Roth, and SEP IRA account management

Tax-Advantaged

4.2 Investment Limitations

No Guarantees

We do not guarantee investment returns or portfolio performance. All investments carry risk, including loss of principal.

Market Timing

We do not engage in market timing. Our investment approach is based on long-term strategic asset allocation.

Not Personalized Advice

Our AI recommendations are not personalized financial advice. You should consult a qualified professional for personal advice.

4.3 Service Availability

We strive for 24/7 availability but do not guarantee uninterrupted service:

Platform Access
99.9% Uptime Goal
Trading Hours
Market Hours Only
Maintenance Windows
Weekends 2-5 AM EST
Force Majeure
Not Liable for Outages
05

AI Advisory Services

Terms specific to our artificial intelligence services

5.1 AI Investment Methodology

Our AI systems use the following approaches:

Machine Learning Models

Advanced algorithms analyze historical data and market patterns

Portfolio Optimization

Modern Portfolio Theory and risk-adjusted return optimization

Real-time Analysis

Continuous market monitoring and portfolio rebalancing

5.2 AI Limitations & Disclosures

Model Risk

AI models may not account for all market variables or black swan events

Data Dependency

Performance depends on data quality and availability

Backtesting Limitations

Past algorithmic performance does not guarantee future results

5.3 Human Oversight

Our AI systems include multiple layers of human oversight:

  • CFA-certified portfolio managers review all AI recommendations
  • Regular model validation and backtesting by quantitative analysts
  • Compliance monitoring for regulatory adherence
  • Ethics committee review of AI decision-making processes
Human-in-the-Loop: While AI drives our investment decisions, human experts maintain ultimate oversight and control over all investment activities.
06

Fees, Payments & Billing

Our fee structure and payment terms

6.1 Fee Structure

Service Type
Fee Structure
Minimum Balance
Digital Portfolio AI-managed investment portfolio
0.25% annually Of assets under management
$500 minimum
Premium Portfolio Includes tax optimization & ESG
0.40% annually Of assets under management
$100,000 minimum
Wealth Management Personalized financial planning
0.75% annually Of assets under management
$500,000 minimum

6.2 Additional Costs

You may also incur the following expenses:

ETF Expense Ratios

Underlying fund management fees (0.03%-0.15%)

Transaction Costs

Trading commissions and SEC fees

Wire Transfer Fees

$25 for outgoing domestic wires

Paper Statement Fees

$5 per statement if paper delivery selected

6.3 Billing & Payment

Billing Cycle

  • Fees calculated daily, billed monthly
  • Billed in arrears on the 1st of each month
  • Prorated for partial months
  • Minimum fee: $1.25 per month

Payment Methods

  • Automated deduction from cash balance
  • Liquidate positions if cash insufficient
  • Credit card payments (2.9% processing fee)
  • ACH transfer recommended

6.4 Fee Changes

Notification Required

We will provide 30 days notice for any fee increases

Opt-out Rights

You may close your account if you don't accept new fees

This Terms of Use document continues with additional sections including Prohibited Activities, Intellectual Property, Termination, Dispute Resolution, and more.

View Complete Terms Document
256-bit SSL Encryption
Bank-Level Security
2-Factor Authentication
Global Operations